Impact Hub
Impact Hub is a global network of collaborative coworking spaces, incubators, and business accelerators dedicated to supporting social entrepreneurs and sustainable innovation. It brings together creators, investors, and community leaders focused on building businesses that generate positive social and environmental impacts
Year
2020
Field
UI/UX
Tools
Figma
The work with Impact Hub focused on designing a scalable digital platform that could support a complex, global network of local hubs, members, makers, and organisations. The challenge wasn’t only technical or visual, it was structural. Impact Hub operates across countries, cultures, and local needs, yet required a shared system that could support collaboration, knowledge exchange, and operational workflows without becoming rigid or overwhelming.
My role was to help translate this complexity into a clear, human-centred product experience, grounded in real user needs and flexible enough to evolve over time. Rather than treating features as isolated tools, the platform was designed as a connected ecosystem. Insights fed into personas, which informed Human-Centred Design frameworks. From there, I defined how knowledge, resources, connections, and experiences should flow across the platform, ensuring each part supported the others.
